Blog

New features on Domoscio Hub and Lock platforms!

Domoscio’s Product team has worked hard this year to meet the needs of its users! Since June, they have been able to benefit from structural improvements to Hub and Lock platforms.

Before detailing these developments in the rest of the article, let’s take a closer look at the methodology used by the Product Managers to ensure that the changes are always made in the interests of the users of Domoscio products.
When a product roadmap topic is launched, the team first collects feedback from users to have a complete inventory of the challenges that need to be addressed. Based on the principles of Design Thinking, it starts with concrete observations to identify the users’ potential dissatisfactions, prioritize them and then organize ideation and co-creation workshops in order to come up with the first satisfactory solutions. These solutions are tested by users or potential users, usually through prototypes, to be validated or rejected. Through iterations of this process, we ensure the relevance of a solution even before launching its development.
By applying this method, the team identified the need to simplify the structure of the tools to enhance their use and large-scale implementation. The platform now has only 5 roles related to 5 main actions:

• The Administrator who sets up the platform
• The Designer who creates the skills and maps them with the content (assessments and learning materials)
• The Training Manager who implements learning experiences 
• The Supervisor who monitors the statistics of the learning experiences
• The Learner who follows the learning experiences

Learning teams who use Domoscio tools can now also group their learners into “entities”. These entities can be linked to business unites, regional entities, external customers, etc. In this way, the learning teams adapt the entities to the structure of their company and monitor the statistics according to the right groups of learners.

Besides, the Supervisor interface has been redesigned and the statistics reorganized into 3 distinct dashboards:

• A dashboard for monitoring learners’ progress: which skills are acquired? Which concepts are retained?
• A dashboard for monitoring learners’ engagement in the learning experience: how many of them have completed it? How many of them have pending actions?
• A dashboard for monitoring learners’ use of the tool over time: how many interactions were tracked each month? How many learners use the mobile application (for Domoscio Lock)?

But the developments will not stop there! By applying this design thinking methodology, the Product team aims to improve the user experience of each role in the platform in 2023. This Summer, the concept of action-based learning will be integrated into Domoscio Lock tool: learning teams will be able to create challenges related to specific skills, which will be pushed to learners to make them apply the acquired skills and improve their long-term retention.
The Product team is currently working on the new design of Domoscio Hub learner interfaces. By the end of the year, you will be able to discover the new, simpler and more intuitive learner experience on Domoscio Hub!